Beyond Customer Service

You will learn how to

  • Listen to understand rather than listen to respond
  • Develop patience in delivering quality service
  • Create a positive perception about you and your business
  • Use persuasion techniques to handle difficult customers

Requirements

Pen
Paper
Motivation to learn!

Description

Customer Service is more than taking calls and responding to enquiries. It is building a relationship with your clients and customers in such a way that ensures their loyalty and patronage.

  • White Facebook Icon
  • White Twitter Icon
  • White Google+ Icon

© 2018 by African founder. All Right Reserved

Royal Estate, Off Aggrey Road,

Yaba, Lagos.

Tell: 0801 798 0674

email: info@quickjobs.ng

Explore

Contact Us
  • Quick Jobs Facebook page
  • Quickjobs Instagram Page
  • Quickjobs LinkedIn page

© 2018 by African founder. All Right Reserved